Refund policy
Because our products are made-to-order, we currently do not accept returns or exchanges for:
- Incorrect size selection
- Change of mind
- Preference or style reasons
We encourage you to carefully review sizing charts before placing your order.
❗ Damaged, Defective, or Incorrect Items
If your item arrives:
- Damaged
- Defective
- Incorrect (wrong design, size, or item)
We’ve got you covered ✅
Please contact us within 7 days of delivery with:
- Your order number
- A clear photo of the issue
We will gladly offer a replacement or refund at no additional cost.
📦 Order Issues
If your package is:
- Lost in transit
- Marked delivered but not received
Please reach out, and we’ll work with you to resolve it as quickly as possible.
⏱️ Refund Processing
Approved refunds will be issued to your original payment method within 5–10 business days, depending on your bank or provider.
💡 Our Promise
We’re committed to making sure your experience with Teespark Goods is smooth, fair, and positive. If something isn’t right, we’ll do our best to make it right.
Need help?
Contact us anytime at: suupport@teesparkgoods.com
Koozabee — Wear what you’re into.