Refund policy

Because our products are made-to-order, we currently do not accept returns or exchanges for:

  • Incorrect size selection
  • Change of mind
  • Preference or style reasons

We encourage you to carefully review sizing charts before placing your order.


❗ Damaged, Defective, or Incorrect Items

If your item arrives:

  • Damaged
  • Defective
  • Incorrect (wrong design, size, or item)

We’ve got you covered ✅

Please contact us within 7 days of delivery with:

  • Your order number
  • A clear photo of the issue

We will gladly offer a replacement or refund at no additional cost.


📦 Order Issues

If your package is:

  • Lost in transit
  • Marked delivered but not received

Please reach out, and we’ll work with you to resolve it as quickly as possible.


⏱️ Refund Processing

Approved refunds will be issued to your original payment method within 5–10 business days, depending on your bank or provider.


💡 Our Promise

We’re committed to making sure your experience with Teespark Goods is smooth, fair, and positive. If something isn’t right, we’ll do our best to make it right.


Need help?
Contact us anytime at: suupport@teesparkgoods.com

Koozabee — Wear what you’re into.